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Privacy Policy & Cookies

Privacy Policy

XUM Laptops

At XUM Laptops, we understand the importance of privacy and how you want your personal data to be handled. We respect and prioritize the privacy of everyone visiting our website, https://xumlaptops.com. We collect and use personal data strictly as described here, in compliance with our legal obligations and your rights.

Please read this Privacy Policy carefully. By using Our Site, you agree to this Privacy Policy. If you do not agree, please stop using Our Site immediately.

1. Definitions and Interpretation

In this Policy, the following terms have these meanings:

  • "Account" refers to an account required to access and/or use certain areas and features of Our Site.
  • "Cookie" refers to a small text file placed on your system or device by Our Site when you visit any page of Our website and/or use any features. Details of the Cookies used by Our Site are provided in Part 14.
  • "Cookie Law" refers to the relevant parts of the Privacy and (EC Directive) Electronic Communications Regulations 2003.

2. Information About Us

Our Site is owned and operated by XUM Enterprise Ltd, trading as XUM Laptops.

  • Registered address: 5a, Orion Trading Centre, Tenax Road, Trafford Park, Manchester M17 1JT, United Kingdom
  • Data Protection Officer:XUM Laptops
  • Telephone number:  0161 394 0100

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our website. Our Site may contain links to other websites. We have no control over how your data is collected, stored, or used by other websites and recommend checking their privacy policies before providing any data.

4. What Is Personal Data?

Personal data, as defined by the General Data Protection Regulation (EU Regulation 2016/679) (the "GDPR"), is any information relating to an identifiable person. This includes obvious information like your name and contact details and less obvious information such as identification numbers, electronic location data and other online identifiers.

5. What Are My Rights?

Under the General Data Protection Regulation (GDPR), you have specific rights that we are committed to supporting:

  1. You have the right to understand how we collect and use your personal data.
  2. The right to access the personal data we hold about you.
  3. The right to have your personal data rectified if it is inaccurate or incomplete.
  4. The right to be forgotten, i.e., the right to ask us to delete your personal data.
  5. The right to restrict the processing of your personal data.
  6. The right to object to the use of your personal data for particular purposes.
  7. The right to data portability, allows you to re-use your personal data with another service or business.

For additional information or to exercise your rights, please reach out to us using the contact details provided. Part 15. For additional information regarding your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau. If you have any complaints about our use of your personal data, you can lodge a complaint with the Information Commissioner’s Office.

6. What Data Do We Collect?

Depending on your use of Our Site, we may collect some or all of the following personal and non-personal data (see Part 14 for more on our use of Cookies and similar technologies):

  • Name
  • Address
  • Email address
  • Telephone number
  • Business name
  • IP address
  • Web browser type and version
  • Operating system
  • Card details
  • URLs starting with a referring website site, your activity on Our website, and the website you exit to

7. How Do You Use My Personal Data?

Under the GDPR, we must have a valid reason for using personal data. This can be to fulfil a contract, with your consent, or for our legitimate business interests. According to the GDPR, we need to have a valid reason for using personal data. This may be for fulfilling a contract, with your consent, or for our legitimate business interests. We utilise your personal information to enhance your experience and provide you with the best possible service:

  • Managing your Account and access to Our Site.
  • Personalising your experience on Our Site.
  • Supplying our products and services to you.
  • Communicating with you, including responding to emails or calls.
  • Supplying you with information you have opted-in to receive.

With your permission, we may also use your personal data for marketing purposes, such as contacting you by email, telephone and post with information, news and offers on our products and services. You will not receive unlawful marketing or spam and can opt-out at any time.

Third parties whose content appears on Our Site may use third-party Cookies as detailed in Part 14. We do not control these third parties' activities or the data they collect and use and recommend checking their privacy policies.

8. How Long Will You Keep My Personal Data?

We keep your personal data only as long as necessary for the purposes it was collected. For example:

  • Hard copies of transactions are archived for six years.
  • Email response data is deleted after five years if no action is taken.

9. How and Where Do You Store or Transfer My Personal Data?

We store or transfer your personal data only in the UK, ensuring it is fully protected under the GDPR.

10. Do You Share My Personal Data?

We do not share your personal data with any third parties except in limited circumstances where we are legally required to, such as legal proceedings, court orders, or instructions from government authorities.

11. How Can I Control My Personal Data?

In addition to your rights under the GDPR, you can restrict our use of your personal data when you submit it via Our Site. We aim to provide strong controls on our use of your data for direct marketing purposes, including the ability to opt out of receiving emails from us. You can also sign up for preference services like the TPS, CTPS and MPS to help prevent unsolicited marketing.

12. Can I Withhold Information?

You can access Our Site without providing personal data. However, some features may require certain data.

13. How Can I Access My Personal Data?

You can request details of your personal data we hold (known as a "subject access request"). Requests should be made in writing to the email or postal addresses in Part 15. There is no charge for a subject access request unless it is unfounded or excessive. We will respond within one month, or up to three months for complex requests and keep you informed of our progress.

14. How Do You Use Cookies?

Our Site uses session-based (non-persistent) cookies to function, which are deleted when the browser is closed. We also use Google Analytics (GA) to analyze user activity and improve the website. More information about these cookies and Google’s data collection is available here.

15. How Do I Contact You?

For any questions about your personal data and data protection, including subject access requests, please contact us at:

  • Telephone number: 0161 394 0100
  • Email address: support@xumlaptops.com
  • Registered address: 5a, Orion Trading Centre, Tenax Road, Trafford Park, Manchester M17 1JT, United Kingdom

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on Our website and you will be deemed to have accepted the terms on your first use of Our website following the changes. We recommend checking this page regularly to stay informed.

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